In this article, readers gain insight to Bill Verplank’s method of using interaction design. His strategy of drawing diagrams and pictures at the same time he is speaking, reinforces everything that he is communicating to his audience. Verplank stresses the huge emphasis of how you act, how you feel, and how you understand. This article went into detail about his three “how do you” questions of doing, feeling, and knowing. He asks the reader how one specifically affects the world---and challenges us to take into consideration that we as designers are creating and designing the way people act. This article put into perspective that it is the responsibility of the designer to produce a map for all users of our design to follow.
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